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Q: What if it doesn't work for me?

If the bag isn't the right fit, we've got you. Contact us within 9 days of marked delivery to arrange a return or exchange - no drama. Items must be unused and in original condition. Email us at support@citymouseny.com or sign into your account to initiate a return!

Q: Do you ship internationally?

We ship orders worldwide!VAT and Import duties are included in your order total at checkout - no surprise fees when your package arrives,

Q: When will my order/preorder ship?

In-stock orders ship same or next business day. Most domestic orders arrive in 3-5 business days via first class mail.Tracking will be emailed to you upon initiation of shipment. Preorders ship at specified time on the buy buttons, or in the listing itself. If you have any questions about your order timing, please email us support@citymouseny.com

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FAQ's

parenting gear is personal, here's everything you need to know before you check out.

What if it doesn't work for me?

If the bag isn't the right fit, we've got you. Contact us within 9 days of marked delivery to arrange a return or exchange - no drama. Items must be unused and in original condition.

Email us at support@citymouseny.com or sign into your account to initiate a return!

Do you ship internationally?

We ship orders worldwide!

VAT and Import duties are included in your order total at checkout - no surprise fees when your package arrives,

When will my order/preorder ship?

In-stock orders ship same or next business day.
Most domestic orders arrive in 3-5 business days via first class mail.Tracking will be emailed to you upon initiation of shipment.

Preorders ship at specified time on the buy buttons, or in the listing itself. If you have any questions about your order timing, please email us support@citymouseny.com

What if my order arrives damaged?

If something is wrong when your order arrives, email us at support@citymouseny.com within 9 days of marked delivery and we will help make it right, replacement exchange or refund, we may ask for photos! Easy breezy.

★★★★★

" I love that I don’t need to carry both a diaper bag and a purse anymore. Everything fits in one place, and it’s so easy to stay organized. You can tell this bag was made by someone who really understands what moms need."

real parents

real reviews

Love my new mom purse! Post baby life and now in our toddler era allows me to carry more stuff for myself. Love the checkers! So my vibe right now and I ended up with 3.
Emily

Perfect toddler mom bag! It holds all my daughter’s snacks, toys, and diapers with plenty of extra room. Definitely purchased for the wipes pouch and it didn’t disappoint highly recommend.
Shelby

Absolutely love! I have diapers,wipes,two changes of clothes, my full sized wallet, changing sheet and a burp cloth! I could easily still fit my phone and keys!!
Madison