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Q: Easy Return Policy

product doesn’t work for your needs? Just contact us within 9 days of the posted delivery date and let us know. As long as product is in original condition we will find a solution for you! Support@citymouseny.com

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Stress Less

about your purchase

we know parenting gear is specific to the individual, so please read the following FAQ to alleviate concerns

Easy Return Policy

product doesn’t work for your needs?

Just contact us within 9 days of the posted delivery date and let us know.

As long as product is in original condition we will find a solution for you! Support@citymouseny.com

Do you ship to my country?

Yes. We ship orders worldwide. Please note VAT is included in price of international orders and should not have additional fees upon arrival.

Shipping time/ speed?

In-stock orders ship same or next business day.

Most domestic orders arrive in 3-5 business days via first class mail.

Tracking is emailed to you upon initiation of shipment.

What if my order arrives damaged?

If your order arrives with an issue please let us know within the first days of receipt so we can replace it!

Please opt into ROUTE so we can file a claim if necessary.

real parents

real life

Love my new mom purse! Post baby life and now in our toddler era allows me to carry more stuff for myself. Love the checkers! So my vibe right now and I ended up with 3.
Emily

Perfect toddler mom bag! It holds all my daughter’s snacks, toys, and diapers with plenty of extra room. Definitely purchased for the wipes pouch and it didn’t disappoint highly recommend.
Shelby

Absolutely love! I have diapers,wipes,two changes of clothes, my full sized wallet, changing sheet and a burp cloth! I could easily still fit my phone and keys!!
Madison